FAQ and Returns

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Frequently Asked Questions (FAQs)

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1. What is your return policy? We accept returns of unopened items within 30 days of purchase. To initiate a return, please fill out our return form with the required details down below.

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2. How can I return an item? To return an item, complete our return form available down below. Provide the necessary information, including the reason for the return, and we'll guide you through the next steps.

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3. Are there any items that cannot be returned? We only accept returns for unopened items. Unfortunately, we cannot accept returns for items that have been opened or used.

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4. How long do I have to return an item? You have 30 days from the date of purchase to return an unopened item. Please make sure to initiate the return process within this time frame.

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5. Will I receive a refund for my return? Yes, once we process your return, we will issue a full refund for the returned unopened item. The refund will be credited to the original payment method.

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6. How long does it take to process a return? Once we receive your returned item and complete the review, it typically takes 5-7 business days to process your refund. You will be notified via email once your refund has been issued.

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7. Do I need to pay for return shipping? Yes, customers are responsible for the return shipping costs. Just fill out the contact form below and we will send over the shipping label via email or USPS mail.

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8. What if I have more questions about the return process? If you have additional questions or need further assistance, please contact our customer support team by filling out the contact form on our website. We’re here to help!